Compliance.

Effective Date: June 21, 2026

This Compliance Statement explains the controls we use to keep account rules, payout eligibility, customer support, data protection, and complaints handling clear for traders.

Business Model

FundedCobra accounts are simulated trading accounts. Customer fees are paid for access to account programs, dashboards, rules, and related services. Traders do not deposit funds into a brokerage account through FundedCobra, and site content is not investment advice.

• Trading results are not guaranteed.
• Payout eligibility depends on account-specific rules.
• Dashboard limits, breach rules, and payout review conditions apply.
• Any platform, payment, or identity checks may be required before account access or payout processing.

Customer Verification And Risk Controls

We may use identity, payment, fraud-prevention, sanctions, chargeback, and abuse-monitoring checks where required by our providers, policies, or applicable law.

• Customer due diligence where required
• Payment and chargeback monitoring
• Account abuse and prohibited-trading review
• Suspicious activity escalation
• Rule breach and payout eligibility checks

Data Protection and Privacy

We are committed to protecting the personal information used to create accounts, process payments, provide support, review payouts, and operate the dashboard.

• Access controls for customer and account data
• Use of payment and service providers where needed
• Retention of records required for support, fraud prevention, and dispute handling
• Ongoing review of privacy and security practices

Trading Rule Controls

FundedCobra publishes account rules so traders can review the limits before payment and while using the dashboard.

• Account-specific targets and drawdown limits
• Prohibited trading practices
• Payout eligibility review
• Dashboard rule visibility
• Support escalation for rule questions

Complaints Handling

We have established procedures for handling client complaints fairly and efficiently:

• Dedicated complaints handling team
• Clear escalation procedures
• Timely response requirements
• Regular review of complaints data
• Continuous improvement of services

Team Training

Our team is trained around support quality, account rules, data handling, and escalation procedures:

• Regular compliance training programs
• Role-specific account-rule education
• Ongoing professional development
• Ethics and conduct guidelines
• Regular assessment of staff competence

Monitoring and Reporting

We maintain monitoring and reporting systems for customer support, account integrity, and operational review:

• Regular compliance monitoring
• Internal audit functions
• Payment and account-integrity reporting
• Management information systems
• Incident reporting procedures

Continuous Improvement

Our compliance framework is continuously reviewed and enhanced:

• Regular policy updates
• Adaptation to regulatory changes
• Feedback from regulatory reviews
• Industry best practice adoption
• Technology upgrades for compliance systems

Contact Our Compliance Team

If you have any questions about our compliance practices or wish to report a concern, contact us:

Email: [email protected]

This Compliance Statement was last updated on June 21, 2026